These General Terms of Sale govern the sale of products and services by Loyal IT Solutions Pvt Ltd. and its affiliates (collectively, “ Loyal IT Solutions Pvt Ltd.”) to the client. Additional terms may apply for services provided by Loyal IT Solutions Pvt Ltd. If these additional terms are inconsistent with the General Terms of Sale, the additional terms will prevail over these General Terms of Sale.

Please read these terms carefully before placing an order with Loyal IT Solutions. By accepting an order with Loyal IT Solutions, the client marks their acceptance with these terms. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.

Our invoices are payable within 21 working days unless another payment timeframe is indicated on either the invoice or the order. Loyal IT Solutions will be authorized to suspend any provision of services without prior warning in the event of late payment. If a payment is still outstanding more than sixty (60) days after the due payment date, Loyal IT Solutions reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.

Certain countries apply withholding at source on the amount of invoices, following their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Loyal IT Solutions become involved in costs related to a country’s legislation. The amount of the invoice will therefore be due to Loyal IT Solutions in its entirety and does not include any costs relating to the legislation of the country in which the client is located. For clients with a global presence, the applicable pricing is always based on the client’s location with the highest price list unless otherwise specified in writing at the time of purchase.

Loyal IT Solutions undertakes to do its best to supply services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results.

Loyal IT Solutions reserves the right to modify these terms at any time without prior notice. The client will be subject to the terms in force at the time of acceptance of those terms.

All our contractual relations will be governed exclusively by Indian law. Moreover, any dispute that may arise will be subject exclusively to the jurisdiction of the courts in [India].