Return Policy

At Loyal IT Solutions Pvt Ltd, we strive to provide high-quality custom software solutions to our clients. We offer a demo period for our software products to help customers make informed decisions before committing to a purchase. Once a purchase has been made, we do not offer refunds or returns unless the product is defective or does not function as advertised. Please read our return policy below for more information.

Demo Period

We offer a demo period for our software products, during which customers can try out the product and evaluate its suitability for their needs. The length of the demo period may vary depending on the product and the customer’s specific needs. If you have any questions about the demo period for a particular product, please contact us at info@loyalitsolutions.com

Defective Products

If you receive a defective product, please contact us immediately to report the issue. We will work with you to resolve the issue as quickly as possible. Depending on the nature of the defect, we may offer a replacement product, a repair, or a refund.

Refunds

If a refund is issued, it will be processed within 7-14 business days of the decision to issue a refund. Please note that it may take several additional business days for the refund to appear on your account, depending on your bank’s processing time.

Contact Us

If you have any questions or concerns about our return policy, please contact us at info@loyalitsolutions.com